Manager, Donor Relations
St. Paul’s Foundation welcomes applications for this unique opportunity to join an experienced and enthusiastic team of professionals to raise funds for enhanced patient care, capital projects, equipment, research and teaching at Providence Health Care’s hospitals and residential care sites (including St. Paul’s Hospital.)
The Manager, Donor Relations is a full time position (37.5 hours/week) with occasional attendance at evening of weekend events/meetings. The term is a temporary 13 month contract with a start date of May 1st, 2018. Salary is commiserate with experience, and includes a generous benefits package.
This role is accountable for:
- Strategic planning, implementation and maintenance of recognition programs for donors in all fundraising areas to foster long-term donor relationships and inspire ongoing loyalty.
- Strategic planning of engagement approaches and donor relations activities for top donors, key volunteers and prospect’s (includes event invitations, stewardship activities and list reviews).
- Oversee various St. Paul’s Foundation donor relations programs including Lights of Hope recognition, loyal donor program, and welcome program for new donors, among others.
- Support campaign planning:
* Manage overall campaign Donor Relations grid and ensure execution and delivery of all elements
* Develop Donor Relations policies for key volunteers, St. Paul’s Family
- Assist fundraising team with donor relations projects.
- Continually monitors and evaluates policies and procedures in all aspects of donor recognition in line with the needs of St. Paul’s Hospital Foundation and industry best practices. This includes donor listings in the annual report and donor wall, Lights of Hope recognition, recognition policies, guidelines and recognition societies.
- Have a clear knowledge and understanding of the Foundation’s Donor Recognition and Naming Policies to ensure consistent and equitable donor recognition.
- Remain current on issues affecting the charitable sector and develops strategies to address these issues
- Document stewardship and recognition activities in Raiser’s Edge.
- Work with foundation’s communications team on the development, production and distribution of donor relations materials and information.
- Provide support to events team for donor recognition and stewardship events when needed.
- Take the lead in managing and growing a donor-centric major donor stewardship program, working closely with the Director of Donor Relations, Chief Development
- Officer and all development staff to insure that these efforts are integrated with all of St. Paul’s existing development work.
- Working with the Annual Giving team to support efforts in upgrading mid-range donors into major donors.
- Working with the Director of Legacy and Estate Giving to provide support to the Planned Giving donor outreach, engagement and related or activities.
- Working with the database team to ensure that all aspects of donor relations is accurately recorded and reported and that all donor relations/stewardship tracking is consistent with protocols.
- Work collaboratively and strategically with all Development colleagues to give the donors an exceptional donor-centric experience of the organization and create a donor centric relationship between the donor and St. Paul’s.
- Serve as a member of the manager’s team and participate in selected program and other job related internal meetings.
- Assume other tasks as assigned by the Director Donor Relations & Stewardship.
• Core team: Director, Stewardship & Donor Relations; Manager Special Events, Stewardship Officer; Special Events and Donor Relations Officer
• Foundation staff
• Donors, including individuals and corporations
• Physicians and other hospital personnel
• Institutions such as UBC, SFU, partner foundations (e.g. Heart and Stroke)
• Post-secondary degree in relevant discipline or diploma in fundraising.
• Minimum of six (6) years progressive donor relations experience or fundraising experience either in a hospital or healthcare foundation, or academic development office.
• Able to contribute to and participate in a positive work environment with professionalism and a service-oriented attitude.
• Highly effective and professional interpersonal skills and collaborative team player. Able to establish and maintain positive working relationships, both internally and externally.
• A high degree of initiative, discernment and resourcefulness; and thoughtfulness in decision-making
• Excellent verbal, written and presentation skills.
• Strong attention to detail.
• Excellent organizational and time management skills.
• Highly computer-literate with excellent Microsoft Office computer skills and experience with Raisers Edge or a like database.
• Ethical behavior: ensures own behavior is consistent with the mission and values of St. Paul’s Foundation.
Interested applicants should send a cover letter and resume to Amber Dyce at email@example.com by March 23, 2018 to be considered. We thank all applicants for their interest however only those selected for an interview will be contacted. Please, no phone calls and no staffing agents.